frequently Asked questions
No the DEFENDER600 has been designed to withstand impact of a vehicle up to a certain speed.
Spacing between bollard to bollard and bollard to perimeter should ideally be 1.5m, or a max of 1.7m to ensure a car cannot get through. To calculate: divide your opening width by 1.5m, this will give you the number of ’spaces’, subtract 1 from the number and that will give you the number of bollards required.
The system uses 256bit encryption which is the same standard as used in the military and banks so the system cannot be hacked.
There are measures in place for this scenario and we are always a phone call away
There are measures in place for this scenario.
The receiver for the app can receive communication over all 3 of bluetooth, wi-fi and mobile data, you should be able to control the bollards from anywhere in the world.
Bollard positions and Trench run for the cables are agreed. We excavate where required. The bollards are installed in the ground and connected into our control panel and your power supply. We setup the control for you and explain everything and you’re good to go.
Yes based on the delivery address we will manufacture the control panel to be suitable for the voltage of your country.
A control panel can control up to 8 bollards. If you are getting more bollards than this you will need another control panel. When buying with installation we provide the control panel as part of the price
Yes, please specify in order notes.